Other Services

Telephone Banking

Community's Total Service Connection is telephone banking at its best. Available 24-hours a day, seven days a week from any touch-tone phone.

Total Service Connection: (773) 685-3947

Features:

• Customers and non-customers can check on current interest rates for mortgage loans and deposit accounts.
• Customers can also verify balances, transfer funds, and even check on interest paid or received on accounts.
• User friendly "Summary Cards" (in English, Spanish, and Polish) guide you step-by-step through the system.
• No service charges or fees to use the Total Service Connection.

*pre-authorization required to transfer funds between accounts.

ATM Card

The last of Community's Total Service Cards were replaced with PIN-based only debit cards and mailed out on February 1, 2023. The old cards will be deleted as of March 1, 2023. 

Contactless Debit Cards 

Community is replacing expired debit cards with contactless debit cards. If you would like to receive a contactless card before your debit card expires, you may come into the bank and get a replacement card for $10.00.

Contactless cards make checking out easier and safer. With these simple steps you’ll be on your way.

• Look. Locate the contactless symbol somewhere you shop.
• Tap. Tap your contactless Community Savings Bank card on the terminal.
• Go. Your payment is completed in seconds.

Debit/ATM Cards

Total Service Card PLUS

Community’s Total Service Card PLUS** is a MasterCard Debit card as well as an ATM card.

It offers all the benefits of Community’s Total Service Card listed above and more:

• 24-hour banking at Allpoint®, STAR®, and Plus® ATM machines
• Deposits can be made at select STAR® ATMs
• Immediate access to NOW Checking account direct deposits
• Surcharge-free usage at many retailers across the country
• PIN protection for STAR® and Plus® ATM transactions and for STAR® Point of Sale (POS) transactions
• Authorization signature required

Lost or Stolen Card

If your Total Service Card PLUS Debit MasterCard is lost or stolen, call (800) 472-3272.

Notification of Use of ATM and/or Debit Cards out of Country

If you are traveling abroad for less than two weeks, you can set your travel preferences on Community's mobile app. If you are traveling more than two weeks, you must contact the bank to notify one of our staff members of your travel plans. 

If you are planning to use your ATM and/or Debit card with any foreign merchants, please contact our Electronic Banking department at (773) 685-5300 during regular business hours in order to request a temporary exemption to complete these transactions.

If your Mastercard Debit/ATM card has been identified as having possible fraudulent activity, you will receive debit card fraud alerts by text if you have a cell phone number on file. You will receive notifications informing you of potentially suspicious transactions and you will confirm whether the transaction is valid. If no response to the fraud alert text is received, the fraud specialist will contact you by phone.

Community Savings will never text or call you requesting your personal information, including card numbers, passwords or PIN. If you receive a suspicious text or phone call asking for your confidential information, do not respond. If you have any questions, please contact our Electronic Banking department at (773) 685-5300.

*Requires $400 min. balance in a NOW Checking or Savings account.

** Requires a $400 min. balance in a NOW Checking account.

+Notice to Allpoint users: If surcharge screen appears during Allpoint ATM transaction, press “yes” to accept the surcharge and proceed with your withdrawal. You will not be charged the surcharge.

Click for surcharge free and cash deposit accepting locations

Click for ATM locator

Click for surcharge free locations.*

 *US Bank is no longer participating in the MoneyPass surcharge free network. For the most current list of participating locations, see our MoneyPass ATM locator.