FDIC-Insured - Backed by the full faith and credit of the U.S. Government
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Recently, several customers have received letters about homeowner products appearing to be from the bank or from an entity affiliated with the bank. These third-party companies that try to sell products to homeowners look up public records with mortgage information, then they reach out to our customers, listing the bank’s name as if they are associated with us. They are not. Some examples of these letters include offers to refinance a mortgage or activate a home warranty. As a reminder, the bank does not sell its loans or homeowner products, so we will never ask you to pay a third party. If you ever receive a letter, email, call, or text claiming to be affiliated with the bank and promoting a product, it is likely not a company affiliated with us. If you ever suspect a piece of communication is not a legitimate piece of communication from the bank, please call us at 773-685-5300. |